Términos del servicio

Welcome to LesLaines. By accessing or using our services, including shopping in-store or online, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before proceeding.

1. General Information

  • Company Name: LesLaines by Ebru Gürlek Bonet
  • Address: Carrer de la Palma 15, 08720, Vilafranca del Penedès, Barcelona, Spain
  • Contact Information:
    📞 +34 93 53 99 752
    📧 leslainesvilafranca@gmail.com

These Terms of Service govern the use of our website, online store, and in-store services.

2. Use of Services

  • You must be at least 18 years old to use our services or have the consent of a parent or legal guardian.
  • You agree to provide accurate and up-to-date information when creating an account or completing purchases.

3. Orders and Payments

  • All prices are listed in EUR (€) and include applicable taxes unless stated otherwise.
  • We accept payment via Visa, Mastercard and PayPal.
  • Orders are subject to acceptance. LesLaines reserves the right to refuse or cancel orders for any reason, including stock unavailability, payment issues, or suspected fraudulent activity.
  • Discounts and promotions are valid only during the specified time frame and cannot be combined unless explicitly stated.

4. Shipping and Delivery

  • Shipping options, costs, and estimated delivery times are detailed at checkout.
  • We are not responsible for delays caused by external factors such as courier issues or customs.
  • You are responsible for providing accurate delivery information. LesLaines is not liable for undeliverable packages due to incorrect addresses.

5. Returns and Refunds

  • All refunds are issued as store credit only, as outlined in our Refund and Return Policy.
  • Items must meet the return criteria, including being in original condition and returned within the specified time-frame.

6. Product Information

  • We make every effort to display product colors and details accurately. However, slight variations may occur due to differences in screen displays or production batches.
  • LesLaines does not guarantee the availability of any specific product.

7. Intellectual Property

  • All content on our website and branding materials, including text, images, and logos, are the intellectual property of LesLaines and may not be used without prior written consent.

8. Privacy

  • By using our services, you agree to the collection and use of your information in accordance with our Privacy Policy.

9. Liability and Disclaimers

  • LesLaines is not liable for damages resulting from the misuse of products purchased.
  • We are not responsible for technical issues or interruptions that may occur on our website.

10. Modifications to Terms

  • LesLaines reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

11. Governing Law

  • These terms are governed by the laws of Spain. Any disputes will be resolved in the courts of Vilafranca del Penedès, Spain.

12. Contact Us

If you have any questions or concerns about these terms, please contact us at:
📧 leslainesvilafranca@gmail.com
📞 +34 93 53 99 752

Thank you for shopping at LesLaines. Your satisfaction is our priority!